1) What is Harbour Watch?

Harbour Watch is a membership service for boat owners who want peace of mind when they can’t get down to the harbour. We carry out scheduled, checklist-based boat checks on the water, then send you time-stamped photographs and a clear written report.

2) Where do you operate?

We operate across Chichester Harbour (West Sussex / Hampshire), in locations where we have lawful access. If access is restricted, we will agree the practical approach with you in advance. We can check your boat if you keep it anywhere on/off the water, swing mooring, marina berth, pontoon, boat yard…….

3) How does membership work?

Membership gives you regular, scheduled boat checks. You receive consistent checks, documented reporting, and the option to request concierge support if you need additional support.

4) How often will my boat be checked?

Checks are carried out on a regular basis depending on your membership plan, we offer a range of packages giving fortnightly or weekly checks, ad hoc checks can also be requested for additional peace of mind or pre-post storm. We’re here to make your boat owning life much easier so can work with you to make a bespoke package to suit your needs.

5) What happens after each check?

After every visit you receive:

• time-stamped photographs

• a straightforward written report explaining what was checked, what was observed, and what (if anything) needs attention

6) What do you check during a visit?

Checks are structured and checklist-based, typically covering:

• lines and strops (condition, wear, chafe points, hardware)

• bilge and pumps (bilge level, pump operation, unusual odours, ensure bilge area is clear of debris)

• batteries (visible condition and voltage check where required)

• seacocks (exercised to help prevent seizing)

• deck and cockpit drainage (drains/scuppers cleared of debris)

• windage and sails (covers secure and sails properly stowed)

• hatches and doors (closed, secure, and watertight)

• shore power where applicable (cable connection and pontoon breaker)

• fenders and covers (secure, correctly positioned, properly fastened)

• visual walkaround (hull and topsides checked for new damage/concerns)

• Bespoke to you, if you have any other checks required then just ask

7) Are checks invasive or do you carry out repairs?

Boat checks are preventative and observational. We do not carry out mechanical repairs or specialist diagnostics as part of routine checks. If something needs attention, we’ll document it clearly and discuss it with you.

8) Can you tailor checks to my boat?

Yes. Every boat is different. If you have specific priorities or want additional checks, we can agree a tailored plan based on your boat, how you use it, and where it is kept.

9) What is “concierge support”?

Concierge support is practical help for members when something needs doing and you can’t get down to the harbour. It is designed to save you time and reduce hassle, while keeping you in control.

10) What can concierge support include?

Depending on what you need and what is appropriate, concierge support may include:

• sourcing and fitting straightforward, non-technical items (for example fenders, mooring lines, sheets, basic clips and similar deck equipment)

• coordinating reputable local specialists for more technical or mechanical work (obtaining quotes, booking work, acting as your point of contact, and keeping you updated)

• one-off trip support, such as stocking the boat with agreed supplies ahead of a trip, or arranging a pre-trip interior freshen-up clean, all reasonable requests considered

11) Do you arrange work without asking me first?

No. Nothing is ordered, booked, or arranged without your approval. You stay in control — we handle the legwork and keep you updated.

12) Do you cover swing moorings, marina berths, and pontoons?

Yes. We look after boats wherever they are kept on the water or land.

13) What if there’s a storm or bad weather?

Safety comes first. If conditions prevent safe access, the visit may be delayed and logged. Where possible, we can provide additional pre- and post-weather checks if you want extra reassurance.

14) What if you find a serious issue?

If we identify an obvious serious concern, we will document it, notify you promptly, and discuss options. Where safe and reasonable, we may take simple steps to reduce immediate risk, but we do not guarantee outcomes or accept liability for underlying faults.

15) Are you affiliated with Chichester Harbour Conservancy or any harbour authority?

No affiliation is claimed.

16) Is Harbour Watch insured?

Yes — appropriate business-use insurance is maintained.

17) When are you launching and how do I join?

We are taking enquiries now and adding customers to our waiting list ahead of launch. Use the website enquiry form to register your interest.

18) What information do you need to get started?

Typically: boat location and type, where it is kept, preferred contact details, any priorities for checks, and any access or site requirements. We’ll confirm the plan with you before membership begins.