Last updated: 6th February 2026

Harbour Watch Ltd is committed to protecting your personal data and handling it responsibly. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our services or website.

1. Who we are

Harbour Watch Ltd provides in-person boat check and reporting services across Chichester Harbour.

For the purposes of data protection law, Harbour Watch Ltd is the data controller.

Contact details:

Telephone: 07584 832 666

Email: info@harbourwatchltd.co.uk

Registered address: Harbour Watch Ltd, Priors Orchard, Southbourne, West Sussex, PO10

2. What personal data we collect

We may collect and process the following information:

• Name

• Email address

• Telephone number

• Boat name and basic boat details

• Mooring, marina, or pontoon location

• Access information you provide (for example keys, codes, or permissions)

• Photos taken during boat checks

• Communications between you and us

• Payment-related information (processed securely by third-party payment providers)

We do not intentionally collect special category data (such as health or medical information).

3. How we collect your data

We collect personal data when you:

• Sign up for our services

• Complete forms on our website

• Communicate with us by email, phone, or message

• Use our services

• Make payments through our payment providers

4. How we use your data

We use your personal data to:

• Deliver boat check and reporting services

• Manage subscriptions and customer accounts

• Communicate with you about your service

• Provide reports and photos following visits

• Manage payments and billing

• Comply with legal and regulatory obligations

5. Lawful basis for processing

We process personal data under the following lawful bases:

• Performance of a contract – to provide the services you have signed up for

• Legitimate interests – to operate, manage, and improve our services in a reasonable and expected way

• Legal obligation – where required for accounting or regulatory purposes

6. Sharing your data

We only share personal data where necessary to operate our services. This may include:

• Payment providers (such as Stripe or PayPal)

• Website hosting and IT service providers

• Email and application platforms used to deliver reports and communications

We do not sell your personal data to third parties.

7. Data retention

We retain personal data only for as long as necessary:

• While you are an active customer

• For a reasonable period after cancellation for record-keeping and operational purposes

• As required by law for financial and accounting records

When data is no longer required, it is securely deleted or anonymised.

8. Data security

We take reasonable technical and organisational measures to protect personal data, including:

• Password and device security

• Controlled access to systems and information

• Careful handling of reports, photos, and communications

9. Your rights

Under data protection law, you have the right to:

• Request access to the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data where appropriate

• Object to or restrict certain types of processing

To exercise your rights, please contact us using the details above.

10. Cookies

Our website may use essential cookies required for basic functionality. We do not use cookies for intrusive tracking without notice.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

If you have any questions about this policy or how your data is handled, please contact us.